Important notice regarding text messaging data: Obby LLC, operating as Waterline Growth, does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.
1. Information We Collect
Personal information:
- Full name
- Email address
- Phone number
- Company name
Non-personal information:
- IP address, browser type, and device information
- Website usage behavior and analytics
- Cookies and tracking technologies
Customer communication data:
- Records of inquiries and service requests
- Appointment details and preferences
- Communication history and feedback
2. How We Use Your Information
We use the information we collect to deliver our services, respond to your inquiries, send communications you've requested, deliver marketing messages (with your consent), improve website performance, analyze campaign effectiveness, and maintain your communication preferences.
3. SMS Messaging & Compliance
Our text messages cover appointment confirmations, service updates, customer support, and promotional offers. Consent is obtained through website forms using an opt-in checkbox, and we record a timestamp of that consent.
Users may opt out at any time by replying STOP to any message and will receive a final confirmation. Reply HELP for support.
SMS data protection statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We share data only with service providers (CRM platforms, SMS providers, analytics tools) who are bound by confidentiality agreements, when legally required, or in connection with a business transfer.
5. Data Security
We implement encrypted storage, access controls, and regular monitoring to protect your information. No system is 100% secure, so we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Cookies help us analyze behavior, improve functionality, and enable personalized marketing. You can disable cookies through your browser settings.
7. Your Rights & Choices
You may access, correct, or request deletion of your data. You can also request non-marketing communications only or withdraw consent at any time.
8. Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.
9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Information
Obby LLC, DBA Waterline Growth
Email: team@waterlinegrowth.com
Phone: 833-574-4528
Address: 18118 Califa St, Tarzana, CA 91356